Terms & Conditions

Welcome to EcoDip (“we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website www.ecodip.com and purchases of eco-friendly water bottles, tiffin boxes, mugs, and related products. By accessing or using our site, you agree to comply with these Terms. If you disagree, please refrain from using our services.

Acceptance of Terms:

By placing an order, creating an account, or browsing our website, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and agree to abide by these Terms, our Privacy Policy, and Refund & Returns Policy.

User Responsibilities:

You agree to:

• Provide accurate, current, and complete information during account creation and checkout.

• Safeguard your account credentials and notify us immediately of unauthorized access.

• Use the website only for lawful purposes and not engage in:

  • Fraudulent activity, spamming, or distributing malware.

  • Reverse engineering, scraping, or disrupting site functionality.

Purchases & Payment:

• Product Availability: All orders are subject to stock availability. We reserve the right to cancel orders for out-of-stock items.

• Pricing: Prices are listed in [currency] and may change without notice. Additional taxes/duties (if applicable) are your responsibility.

• Payment: Payment is processed via secure third-party gateways (e.g., Stripe, PayPal). We do not store payment card details.

Shipping & Delivery:

• Delivery timelines are estimates and not guaranteed.

• Risk of loss transfers to you upon delivery.

• Shipping fees and policies (e.g., international restrictions) are detailed at checkout.

Intellectual Property:

• All content (logos, text, images, designs) on our website is owned by EcoDip or licensed to us. Unauthorized use (e.g., copying, reselling) is prohibited.

• You may use the site for personal, non-commercial purposes only.

User-Generated Content:

• Reviews, comments, or feedback submitted to EcoDip become our property. We may use them for marketing purposes.

• Do not post harmful, false, or infringing content.

Disclaimer of Warranties:

Our products and website are provided “as is” without warranties of any kind. We do not guarantee:

• Uninterrupted, error-free, or virus-free service.

• Accuracy of product descriptions or images (colors/sizes may vary slightly).

Limitation of Liability:

EcoDip is not liable for:

• Indirect, incidental, or consequential damages (e.g., lost profits).

• Damages arising from product misuse, third-party actions, or events beyond our control.

• Total liability for any claim is limited to the purchase price of the product.

Termination:

We reserve the right to suspend or terminate your account for violations of these Terms. You may close your account at any time by contacting us.

Changes to Terms:

We may update these Terms periodically. Continued use of the site after changes constitutes acceptance. Significant updates will be notified via email or a website banner.