Privacy Policy

Welcome to EcoDip (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make purchases from our e-commerce website ecodip.com, which specializes in eco-friendly water bottles, tiffin boxes, and mugs. By using our services, you agree to the practices described below.

Information We Collect

We collect the following types of information:

• Personal Information: Provided by you during account registration, purchases, or inquiries. This includes:
  • Name, email address, phone number, and shipping/billing address.
  • Payment details (processed securely by third-party gateways like PayPal or Stripe; we do not store card numbers).
• Automated Data: Collected via cookies and tracking tools, such as IP address, browser type, device information, and pages visited.
• Usage Data: Insights into product preferences, shopping cart activity, and interactions with our website.

How We Use Your Information

Your data helps us:

• Process orders, deliver products, and manage returns.
• Communicate updates, offers, and transactional messages (e.g., order confirmations).
• Improve website functionality, product selection, and user experience.
• Prevent fraud and comply with legal obligations.
• Send promotional emails (you may opt out anytime using the “unsubscribe” link).

Sharing Your Information

We do not sell your data. However, we may share it with:

• Service Providers: Payment processors, shipping partners (e.g., FedEx, DHL), and IT support.
• Legal Authorities: If required by law or to protect our rights.
• Business Transfers: In case of mergers, acquisitions, or asset sales.

Third-party services (e.g., Google Analytics, social media plugins) have their own privacy policies.

Security Measures

We use SSL encryption, secure payment gateways, and regular security audits to protect your data. However, no online method is 100% secure. Please safeguard your account password.

our Rights

You may:

• Access, correct, or delete your account information.
• Opt out of marketing communications.
• Withdraw consent for data processing (contact us at hey@ecodip.com).

Cookies & Tracking Technologies

We use cookies to enhance browsing, remember preferences, and analyze traffic. Disable cookies via browser settings, but note some site features may not function.

Third-Party Links

Our website may link to external sites (e.g., blogs, partner brands). We are not responsible for their privacy practices.

Children’s Privacy

Our services are not intended for users under 13. We do not knowingly collect their data.

Changes to This Policy

Updates will be posted here. Significant changes will be notified via email or a website banner.

Contact Us

For questions or requests, reach us at:

• Email: hey@ecodip.com
• Address: Main Market Gulberg II Lahore